Delivery

Free UK Mainland Delivery over £50

We always aim to dispatch your order for delivery on the next working day. Simply place your order before the same-day dispatch cut-off time. The countdown timer on the product page shows this cut-off time. While we work with trusted couriers, delivery times cannot be guaranteed.

If the timer isn't there, not to worry; your order will be dispatched on the following working day, unless otherwise stated.

UK Mainland Delivery

UK Mainland Service Cost
Orders Over £50 FREE

Orders Under £50

 £5.90
UK Mainland Premium Services Cost
Next Working Day Before Noon Unavailable


UK Mainland Terms & Conditions:

  • Exemptions apply, please check individual product pages for details and specific cut off times.
  • Excludes pre-order sales.
  • Excludes item(s) over 30Kg.
  • Excludes direct from supplier and bulky items which must be palletised for delivery. Delivery times on these items are clearly marked on the product page and typically take 1-4 working days for delivery.
  • Orders placed on a Thursday after the dispatch countdown has ended will be delivered the following week.
  • Orders placed at weekends will not be dispatched until the following Monday at the earliest.
  • Please also refer to our general delivery terms & conditions below.

 

 

Northern Ireland, Scottish Highlands & Offshore Isles Delivery

Area Postcode Cost
Aberdeen AB31 - AB38 £16.95
Aberdeen AB41 - AB56 £16.95
Belfast BT1 - BT94 £12.95
Falkirk FK17 - FK21 £16.95
Falkirk FK27 - FK28 £16.95
Guernsey GY1 - GY10 £16.95
Inverness IV1 - IM63 £16.95
Isle of Man IM1 - IM9 £16.95
Jersey JE1 - JE5 £16.95
Kirkwall KW1 - KW17 £16.95
Lerwick ZE1 - ZE3 £16.95
Outer Hebrides HS1 - HS9 £16.95
Paisley PA20 - PA78 £16.95
Perth PH15 - PH50 £16.95

NI, Highlands and Offshore Isles Terms & Conditions:

  • For orders up to 30kg.
  • Product exclusions apply.
  • Heavy and items sent on a pallet will cost more.
  • Please contact us for shipping quotes on larger items.
  • Deliveries to the Channel Islands and Isle of Man may be subject to delays due to Customs checks.
  • Please also refer to our general delivery terms & conditions below.

CHRISTMAS DELIVERY INFORMATION (NI, Highlands and Offshore Isles)

  • NI Customers:
    • Please note that our carriers cut off date for delivery before Christmas is Friday 12th December. We will continue to dispatch orders placed after this date, but delivery times are impacted by the peak seasonal volumes. Any order placed after that date is expected to arrive from 30th December. 

 

General Delivery Terms & Conditions

  • All orders are sent using a tracking service. We (or our couriers) will share your order tracking details with you prior to delivery.
  • Our couriers will require a signature. If nobody is available to accept the delivery, they will leave a “calling card” advising you to get in touch with them to either arrange a second delivery or to collect your parcel from them.
  • We strongly advise that tradesmen are only booked once in receipt of goods as we are unable to accept liability for costs incurred as a result of delays in delivery.
  • On rare occasions some items maybe out of stock. We will always endeavour to keep you informed of anticipated dispatch dates if any delays do occur. When we notify you of the estimated arrival date you will be able to decide whether or not to proceed with the order.
  • If we are unable to deliver within 14 days of ordering, we will always give you the option of receiving a full refund of any payments made. Where stock is not immediately available we may dispatch a part shipment of any orders at our discretion or wait until we have received shipment of any out of stock items you have ordered, and dispatch the whole order together.
  • We will make every effort to dispatch orders on the same day, or for orders placed after Midnight, on the next working day, however occasionally we may run out of certain stock items. We will try to notify you of any expected delays in dispatching your order. When we advise you of an expected dispatch date you can decide whether to continue with your order.
  • PLEASE NOTE: For reasons of health and safety and to avoid any property damage, items can only be delivered to the exterior of a ground floor location at the delivery address by our delivery partners. You must therefore make your own arrangements at your own risk if the relevant item needs to be transported from the delivery location. We will not provide any unpacking, installation, fitting or waste removal services upon delivery unless otherwise agreed by us in writing.
  • For larger items, please contact us for a shipping quote.